We’ll help make the claims process simple. You might not know what to do when something happens to your car, house or business. But we'll help you understand exactly what you need to do to get your insurance claim resolved simply and efficiently.
Claims service is our #1 priority for our customers. You may contact our office during normal business hours at 931-738-9200 or toll-free at 1-800-339-6844. If you are in an emergency claims situation and it occurs after hours or on a weekend, we provide you links to our companies’ claims departments on the web. Each of these claims offices are staffed 24 hours per day, 7 days a week*. One way or the other, we'll be there for you when you have a claim to file.
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